Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Vigilance Behavioral Health

Scope of Services

Vigilance Behavioral Health provides behavioral health services to Active Duty Service Members. Services are also provided on a space available basis to active duty family members and to TRICARE Prime retirees and their families in order of priority.

VBH offers a wide range of behavioral health services to include psychotherapeutic medication management, psychotherapy, psychological assessment services, military specific evaluations and consultation to primary care service lines. Services are often provided in a team setting by Psychiatrists, Psychologists, Social Workers, Psychometricians, and Mental Health Specialists (68X)

Appointments

  • Self-referral patients may call for an intake appointment. During duty hour’s emergencies may come in on a walk-in basis. Patients are triaged by level of emergency and then seen on a first come, first served basis.
  • Providers can refer patients for evaluation and treatment through online consults or by speaking with the walk in provider during the duty day.
  • After duty emergencies should go to the Emergency Room for care.

Eligibility

All military medical beneficiaries may receive service through this department. Based on provider availability, non-active duty clients may be referred to civilian providers.

Multidisciplinary Outpatient Services:

  • Adult Assessment and Neuro-Psychology Service
  • Health Psychology Service
  • Military Psychology Service
  • Psychotherapeutic Medication evaluation and management
  • Group psychotherapy
  • Trans-cranial Magnetic Stimulation

Links

Army Behavioral Health

Contact Us

Phone

706-787-3780

Hours

Monday - Friday: 7:30 a.m. to 3:30 p.m.

Location

13th Floor West, Room 13B-04
300 East Hospital Road
Fort Gordon, GA 30905

Don’t forget to keep your family’s information up to date in DEERS!