Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

About Us

 

Mission

Provide ready and sustained health service support and force health protection in support of the Cyber Center of Excellence and Fort Gordon to enable readiness and conserve the fighting strength while caring for our people and their Families.

 

Vision

Be a Medical Center (MEDCEN) of strategic significance.

 

Priorities

  • People
  • Win
  • Bring back the DDEAMC love
  • Culture of learning and quality safe care excellence

Motto

“Caring from the Heart...Combat Ready Care!”

Don’t forget to keep your family’s information up to date in DEERS!