Hurricane Helene 

REFERRAL WAIVER FOR PRIMARY CARE MANAGER
If you are a TRICARE Prime beneficiary at Eisenhower Army Medical Center affected by
#HurricaneHelene, TRICARE issued a PCM Referral Waiver. This allows you to see other TRICARE-authorized providers without a referral from your PCM.
Find which ZIP codes are included and other instructions@
https://newsroom.tricare.mil/.../Benefits-During-a-Disaster

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Emergency procedures are in place in multiple states due to Hurricane Helene.
Learn More 
https://newsroom.tricare.mil/Disaster

Health Services

Q-Anywhere

NEW! Remote Pharmacy Check-In Using Q-Anywhere

Now you can reduce your wait time at the pharmacy for new or renewal prescriptions. Main Outpatient Pharmacy now offers remote pharmacy check-in using Q-Anywhere. With Remote Pharmacy Check-In, you can activate your prescription with a simple text message from your phone.

Activate your prescription(s)

1. Save (877) 443 - 0592 to your phone contacts (Q Anywhere or EAMC Pharmacy Remote Check In for example) and text “Get in Line” to get started.
    (must put a space between each word)

2. Please wait a few minutes to receive a text message back asking to enter the patient’s DOD ID number
    (Children’s DOD IDs are not linked to the Sponsor’s DOD ID)

3. Text the patient’s 10-digit DOD ID number.

4. Please wait a few minutes to receive a text message back showing your name has been added.
    If you need to make a correction, you can text back “EDIT”.
    You will receive another message asking you to enter the 10-digit DOD ID number.

5. If you would like to request services for another patient, you can enter their 10-digit DOD ID number.

6. Once all the DOD ID numbers have been entered and information is correct, text “NEXT” when finished.

7. You will receive a text message back with a “Q” number.
    (This is for reference only.)

8. If your request was made prior to 10 a.m., your prescription(s) will be available for pick-up after 3 p.m. the same day.
    If your request was made after 10 a.m., your prescription(s) will be available for pick-up after noon the next business day. 

9. When you come to the Pharmacy, go to the kiosk, scan your ID card, and select a “Return for Pickup” ticket. Your ticket will be called shortly to receive your prescription(s).