Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Integrated Disability Evaluation System (IDES)

IDES provides medical screening and consolidation of medical documentation for AC and RC forces in preparation of medical and financial benefits and entitlements hearings.

Scope of Services:

  1. Medical Evaluation Boards MEB
  2. Physical Evaluation Board Liaison Officer
  3. VA- Compensation and Pension Exam (VA-CPE)

MEDICAL BOARDS: HRC Website

Contact Us

Phone

706-787-8511

Hours

Monday–Friday 7:30 a.m. to 4 p.m. (Closed on all Federal Holidays)

Location    

Building IDES-1
235 Central Hospital Rd.
Fort Gordon, GA 30905

Don’t forget to keep your family’s information up to date in DEERS!