Hurricane Helene 

REFERRAL WAIVER FOR PRIMARY CARE MANAGER
If you are a TRICARE Prime beneficiary at Eisenhower Army Medical Center affected by
#HurricaneHelene, TRICARE issued a PCM Referral Waiver. This allows you to see other TRICARE-authorized providers without a referral from your PCM.
Find which ZIP codes are included and other instructions@
https://newsroom.tricare.mil/.../Benefits-During-a-Disaster

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Emergency procedures are in place in multiple states due to Hurricane Helene.
Learn More 
https://newsroom.tricare.mil/Disaster

Getting Care

Visitor Guidelines

COVID-19 Hospital Visitation Policy (Updated August 2022)

Masking Policy (Updated March 2022)
 

What to Expect

The registration clerk will:

  • Register each new patient into our healthcare application called MHS GENESIS.
  • Document any allergies the patient may have
  • Enter Patient's requested Primary Care Manager
  • Book patient's initial appointment with PCM
  • Collect patient's health records
  • Provide Notice of Privacy Practices (NOPP)
  • Collect Third Party Insurance information
  • Correct discrepancies between MHS GENESIS and DEERS