Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Getting Care

Visitor Guidelines 

What to Expect

The registration clerk will:

  • Register each new patient into our healthcare application called MHS GENESIS.
  • Document any allergies the patient may have
  • Enter Patient's requested Primary Care Manager
  • Book patient's initial appointment with PCM
  • Collect patient's health records
  • Provide Notice of Privacy Practices (NOPP)
  • Collect Third Party Insurance information
  • Correct discrepancies between MHS GENESIS and DEERS
Don’t forget to keep your family’s information up to date in DEERS!