Getting Care

Important Announcement:

Trusted Traveler Program temporarily suspended.

Enhanced security measures have been implemented at all military installations, to include Fort Eisenhower. These measures include the temporary suspension of the Trusted Traveler Program.
Effective immediately, every individual in the vehicle will need a DoD ID Card or a valid pass to gain access to the installation. Commuters should allow for extra time when accessing the installation, especially during high-traffic times.
You can find information on obtaining a pass here: https://home.army.mil/eisenhower/des/visitor-information
As always, our community’s safety is a shared responsibility. Report any suspicious activity to the Military Police Desk at 706-791-4537/4380.

Visitor Guidelines 

What to Expect

The registration clerk will:

  • Register each new patient into our healthcare application called MHS GENESIS.
  • Document any allergies the patient may have
  • Enter Patient's requested Primary Care Manager
  • Book patient's initial appointment with PCM
  • Collect patient's health records
  • Provide Notice of Privacy Practices (NOPP)
  • Collect Third Party Insurance information
  • Correct discrepancies between MHS GENESIS and DEERS
Don’t forget to keep your family’s information up to date in DEERS!