Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Patient Resources

Customer Service

Your health is our mission. We strive to provide excellent customer service and quality care to all our patients. Our customer service teams are dedicated to ensuring you are satisfied with your medical care.Use our Customer Service assets to help solve problems, answer questions, to tell us about concerns, or provide feedback on our facility’s services and care.

How can we help you today?

Appointments and Referrals

MHS GENESIS Patient Portal

Nurse Advice Line

Patient Rights & Responsibilities

Request a Primary Care Manager (PCM) Change

Notice of Privacy Practices

Patient Experience Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility.

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services at this facility.

Contact Us

Phone:

706-787-3815

Hours:

Monday–Friday 8 a.m. to 4 p.m.
Closed on weekends and federal holidays

Location:

500 North Range Road
Fort Eisenhower, GA 30905

Don’t forget to keep your family’s information up to date in DEERS!