Customer Service

Your health is our mission. We strive to provide excellent customer service and quality care to all our patients. Our customer service teams are dedicated to ensuring you are satisfied with your medical care.Use our Customer Service assets to help solve problems, answer questions, to tell us about concerns, or provide feedback on our facility’s services and care.

How can we help you today?

Appointments and Referrals

MHS GENESIS Patient Portal

Nurse Advice Line

Patient Rights & Responsibilities

Notice of Privacy Practices

Patient Experience Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility. 

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services at this facility.