Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Patient Resources

Customer Service

Your health is our mission. We strive to provide excellent customer service and quality care to all our patients. Our customer service teams are dedicated to ensuring you are satisfied with your medical care.Use our Customer Service assets to help solve problems, answer questions, to tell us about concerns, or provide feedback on our facility’s services and care.

How can we help you today?

Appointments and Referrals

MHS GENESIS Patient Portal

Nurse Advice Line

Patient Rights & Responsibilities

Request a Primary Care Manager (PCM) Change

Notice of Privacy Practices

Patient Experience Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility.

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services at this facility.

Contact Us

Phone

706-787-2000 / 4656

Hours

Monday - Friday, 8 a.m. to 4:30 p.m.

Location 

300 East Hospital Road
Room 2O-04

Don’t forget to keep your family’s information up to date in DEERS!