Pharmacy
Pharmacy Prescription Options
We are pleased to offer our patients several ways to receive their prescriptions. See below for the one that suits you best -
New Prescriptions (PREFERRED)
Starting at 8:30 a.m., text “Get In Line” to 877-443-0592 and follow the prompts to activate your prescription/s at the Main Outpatient Pharmacy.
Prescriptions activated before 10 a.m. can be picked up the same day after 3 p.m.
Prescriptions activated after 10 a.m. can be picked up after noon the next business day.
*You do not need to wait in the pharmacy while your medications are being processed.*
Once you arrive to the Pharmacy lobby, please take a pickup ticket from the kiosk and wait to be called.
You will receive a text message notification if additional documents are required or medication is out of stock.
CALL
For New Prescriptions:
If you cannot text, call the EAMC Pharmacy at 706-787-5811 or 8033 (option 2, then option 1)
- Processing times are up to 1-3 business days.
- Hours for this option are:
- Monday-Friday: 9 a.m. to 2 p.m.
- Closed: Weekends, Federal Holidays
- The pharmacy phone line is staffed by one person; if the line is busy, please try again at a different time.
IN PERSON
For New Prescriptions
Request your new and renewed medications in person by visiting the Kiosk the pharmacy Lobby and activating your prescriptions.
- Prescriptions activated before 10 a.m. can be picked up the same day after 3 pm.
- Prescriptions activated after 10 a.m. can be picked up after noon the next business day.
- *You do not need to wait in the pharmacy while your medications are being processed*
- Please take a Return for Pick Up ticket from the Kiosk and wait to be called once you arrive to the pharmacy lobby.
- You will receive a text message notification if additional documents are required, or medication is out of stock.
- Have a paper Prescription?
- Check in with the concierge desk. Paper prescriptions can be picked up after 2 business days.
ScriptCenter
Refill Prescriptions Only
Call 786-304-1153, then choose the following options:
- Option 1 to pick up at the Exchange (PX) Refill Pharmacy window.
- Option 2 to pick up at the Script Center Self Service located in the Exchange (PX) Refill Pharmacy.
- Option 3 to pick up at the Script Center Self Service located in the Main Outpatient Pharmacy.
- Option 4 to pick up at the Oncology Pharmacy. This refill option is only for oncology prescriptions initially filled at the Oncology Pharmacy.
- ScriptCenter requires you to register the first time.
EXPRESS SCRIPTS
New & Refill Prescriptions
1) Online: If you would like your prescriptions delivered to your home, please access the following link: https://tricare.mil/homedelivery
You can register online for each eligible family member
2) Phone: 1-877-363-1303
(TDD/TTY: 1-877-540-6261)
3) Mail: You can download the Mail Order
Mail Registration Form to:
Express Scripts, Inc.
P.O. Box 52150
Phoenix, AZ 85072-2150
Include your written prescription and your prescription copayment.
Affordable medication prices:
Here’s what you’ll typically pay for a 90 days supply of a generic medications:
Home Delivery = $12
Network Retail Pharmacy = $42
***Active Duty service members always pay $0 for medications***
RETAIL NETWORK
New and Refill Prescriptions (may have a co-pay with this option)
If you would like to pick up your medications off-post, visit one of the civilian retail pharmacies that are approved by TRICARE.
***Must discuss this option with your care team when the medication is prescribed.***
https://www.tricare.mil/networkpharmacy
If you need immediate assistance with your prescriptions, call the EAMC Pharmacy at 706-787-5811 or 706-787-8033.
Our Military Pharmacy Services
Maintenance Drugs
Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol).All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to Active Duty service members.
Search the List of Maintenance Drugs to see if you have a prescription you should have transferred to be filled here at Eisenhower Army Medical Center or via home delivery.
TRICARE Formulary
The TRICARE Core Formulary is a list of drugs that are available at all full-service military pharmacies. Use our TRICARE Formulary Search Tool. Eisenhower will fill a 90 day supply for most medications listed as uniform formulary. See attached for our frequently stocked medications list.
Active duty service members have a $0 copayment for covered drugs at any pharmacy.
The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the to:
- See how much it costs and where you can get it filled
- See if your prescription needs prior authorization
- Look up the medical necessity criteria
- Get the prior authorization and medical necessity forms for your prescription
Other Ft. Eisenhower Pharmacies:
Exchange Refill Pharmacy
Connelly Clinic Pharmacy (Active Duty Only)