Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Health Services

Primary Care

Soldier/Patient-Centered Medical Homes

Eisenhower Army Medical Homes are based on a Soldier and Patient-Centered Medical Home (SCMH/PCMH) model that has been adopted across Army Medicine and many civilian healthcare systems.

The patient-centered, team-based and holistic concept allows us to provide you and your Family more personalized care with multiple ways to access your care team. From office visits and walk-in services to telephone consults (TCON) and secure messaging, you and your Family have even more ways to get the care you need.

This model is based on the belief that your well-being should always be at the center of every decision about your health. With this new approach, you, the patient will receive more personalized and coordinated care, supported by an entire team to maximize overall wellness. You no longer have just a primary care provider but an entire primary care team!

Contact your primary care team by sending a Secure Message anytime it is convenient for you from your computer, tablet, or smartphone via the MHS GENESIS Patient Portal. To request appointments, Soldiers and Family members may also contact our Call Center at 706-787-7300.

Don’t forget to keep your family’s information up to date in DEERS!