Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

11th Floor Intermediate Care Unit (IMCU)

Considered a part of critical care, the delivers care to two distinct patient populations. One group includes patients whose condition requires a longer hospital stay due their dependence on medical technology to support, respiratory, nutritional, or other needs. The other group includes “step-down patients” who still require the skills of critical care nurses or physicians, but do not require the intense level of support or monitoring provided by the ICU.

To coordinate patient visits please contact the IMCU at 706-787-8912.

Contact Us

Phone

706-787-8912

Hours

Monday - Friday: 8 a.m. to  4 p.m.

Location

11th Floor, 300 East Hospital Road
Fort Gordon, GA 30905

Don’t forget to keep your family’s information up to date in DEERS!