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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Alerts

NEWS | Oct. 10, 2024

Eisenhower is taking appointments for care

  –   FORT EISENHOWER, GA - Eisenhower Army Medical Center is open with a few exceptions and beneficiaries can now make appointments for care.

Appointments can bey made through the central appointments line by calling 706-787-7300 or using the MHS GENESIS Patient Portal. The MHS GENESIS Patient Portal is only available to those enrolled to a military treatment facility. 

Please contact our Information Desk at 706-787-5811 if you questions or would like additional information. 

 
Don’t forget to keep your family’s information up to date in DEERS!