Hurricane Helene 

REFERRAL WAIVER FOR PRIMARY CARE MANAGER
If you are a TRICARE Prime beneficiary at Eisenhower Army Medical Center affected by
#HurricaneHelene, TRICARE issued a PCM Referral Waiver. This allows you to see other TRICARE-authorized providers without a referral from your PCM.
Find which ZIP codes are included and other instructions@
https://newsroom.tricare.mil/.../Benefits-During-a-Disaster

Follow us on Facebook for the latest information and our Alerts.

Emergency procedures are in place in multiple states due to Hurricane Helene.
Learn More 
https://newsroom.tricare.mil/Disaster

Health Services

Mental (Behavioral) Health

Everyone reacts to stress and traumatic experiences differently. While some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Mental health and substance use conditions can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it. 

If you or someone you know needs support now, call or text 988 or chat at
988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

The behavioral health team will continue to contact patients about changes to their appointments. These appointments are being offered virtually or in-person on a case-by-case basis. Please contact the behavioral health team if you have questions or concerns about your appointment.

For behavioral health emergencies, please continue to use the emergency room.

Services Available

Vision

A unified and ready behavioral health service line providing direct support to United States Army Cyber Command and the Cyber Center of Excellence.

Goals

  1. Empower and care for our people
  2. Optimize operations across the Behavioral Health System of Care
  3. Deliver high quality outcome based behavioral health treatment

Patient Information

Behavioral Health provides Leadership, administrative and technical support and other assistance to ensure the various services that compromise the Department deliver the highest quality care for beneficiaries as possible.
For clinic appointment information location and hours of operation, please refer to the specific service web page links. For additional information not covered in this website please contact us at the numbers listed above.

What TRICARE Covers

TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.
Getting Mental Health Care
See a Complete List of Covered Services
 

Contact Us

Phone

706-787-3143
707-787-8134

Hours

8 a.m. to 3 p.m.
After Hours: For emergency behavioral health care, call 911 or go to the EAMC emergency room

Location

Various clinics

Mental Health Resources

Veterans Crisis Line

CONUS
•    988 and press 1
•    Text: 838255
OCONUS
•    In Europe, call: 844-702-5495 or DSN 988
•    In the Pacific, call: 844-702-5493 or DSN 988
•    In Southwest Asia, call: 855-422-7719 or DSN 988

Military OneSource

Call 1-800-342-9647

InTransition Program
Call 1-800-424-7877

Email

Live Chat

Psychological Health Resource Center | 24/7

Call 1-866-966-1020