Hurricane Helene 

REFERRAL WAIVER FOR PRIMARY CARE MANAGER
If you are a TRICARE Prime beneficiary at Eisenhower Army Medical Center affected by
#HurricaneHelene, TRICARE issued a PCM Referral Waiver. This allows you to see other TRICARE-authorized providers without a referral from your PCM.
Find which ZIP codes are included and other instructions@
https://newsroom.tricare.mil/.../Benefits-During-a-Disaster

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Emergency procedures are in place in multiple states due to Hurricane Helene.
Learn More 
https://newsroom.tricare.mil/Disaster

Health Services

Main Outpatient Pharmacy

Services Provided

At Main Outpatient Pharmacy, we provide the following services to all eligible beneficiaries:
  • New Prescriptions
  • Refills through the ScriptCenter located in the pharmacy lobby

How to Fill a Prescription

New Prescriptions

If you want to fill a new prescription at Main Outpatient Pharmacy, follow these steps:

Eisenhower Provider e-Prescription
  • Text “Get in Line” to 877-443-0592 and follow the prompts, or
  • Activate your prescription at the lobby kiosk, or
  • Ask the pharmacy staff in the main lobby concierge desk
Civilian e-Prescription
  • Text “Get in Line” to 877-443-0592 and follow the prompts, or
  • Activate your prescription at the lobby kiosk, or
  • Ask the pharmacy staff in the main lobby concierge desk
Paper Prescription
  • Go directly to the concierge desk and fill out the Prescription Drop Off Request Card
  • The turnaround time is 3 business days. Electronic prescriptions are highly encouraged.

Refills

If you want to refill a prescription, follow these steps:
  • Call 706-787-1711 or 1712, then press option 2 for Fort Eisenhower, then press
  • Option 1 to pick up at the Exchange (PX) Refill Pharmacy window
  • Option 2 to pick up at the Script Center Self Service located in the Exchange (PX) Refill Pharmacy
  • Option 3 to pick up at the Script Center Self Service located in the Main Outpatient Pharmacy
  • Option 4 to pick up at the Script Center Self Service located in Darling Hall
  • Option 5 to pick up at the Oncology Pharmacy
 If you are out of refills, please contact your doctor for a new prescription before coming to the pharmacy. Requests for new prescriptions from Eisenhower Providers can be made through the MHS Genesis Patient Portal (https://myaccess.dmdc.osd.mil/identitymanagement/app/login).

For Eisenhower Providers, please note it may take 3 business days from the date of your request for the pharmacy to receive your prescription. Please wait 3 days after requesting your prescription, then follow the process above for Eisenhower Provider E-Prescription.

Tricare Formulary Search Tool

 
Other Ft. Eisenhower Pharmacies:
Exchange Refill Pharmacy
Connelly Clinic Pharmacy (Active Duty Only)

Contact Us

Phone

706-787-5811/8033
 

Hours

Monday to Friday
8:30 a.m. to 6 p.m.
Saturdays
8:30 a.m. to noon
 

Location

Bldg. 300, 2nd Floor
300 East Hospital Road
Fort Eisenhower, GA 30905